The 4 Internet Mistakes Businesses Can No Longer Afford to Make
When the Dot Com Bust
occurred, people like Warren Buffet, Chairman of Berkshire Hathaway came off looking really smart.
I never invest in
anything I do not understand, was the explanation
Buffet gave to a snickering investment world as the investment world figured the old man had finally missed one.
That investment world,
which lost billions on the Dot Com feeding frenzy, found out the old man knew what he was talking about after
all. Now, he is taking his billions and giving them to Bill and Melinda Gates for charitable impact. The rest of
us have to deal with the realities of not having billions of dollars.
That reality is rooted
in what Steve Martin noted in his 1978 movie, The Jerk,
Ahhhh, a profit thing.
And that profit thing
is centered around your website.
If your business is
not measuring marketing success by visitors to its website, then you had better wake up fast. What was missing with the Dot Com Bust now exists. Look at what Rupert
Murdoch, king of all media and Chairman of the Board of Newscorp said in their annual shareholders meeting in
October, 2005:
The media industry is
one that, in my more than 50 years working in it, has evolved in ways people could never have imagined. With
that in mind, and at a time when our financial position is stronger than ever, we have turned our attention in
recent months back to the Internet. It is an area of the media industry we simply can’t ignore, and indeed has
become our greatest single area of focus over the past year. Why
the urgency? The Internet is the fastest growing advertising market. It has the fastest growing audience. More
importantly, broadband proliferation is at last real, meaning the opportunity is now to grow exponentially the
distribution of our vast video content in news, sports and general entertainment.
What Mr. Murdoch was
saying is this, What we thought was there then (the Dot Com Bust) is
there now (connectivity).
During the last 7
years, something powerful has occurred on the Internet, it has grown a back half. Search Engines took off when
businesses recognized that the pre Dot Com assessment of the Internet as cyber real estate were unfounded. Cyber
techno geniuses found out the hard way that the Internet was not about location, location, location. Do you
think Yahoo would pay Mark Cuban another 5.7 billion for his site, Broadcast Dot Com today? Maybe 5.7 million, but nowhere near 5.7 billion.
Meanwhile, Rupert
Murdoch has recognized publicly that the future of all media now sits on the Internet by paying 580 million cash
for a two year old website, Myspace, that had not even seen 20 million in gross revenues in its entire
existence. Why?
Why would Google pay
1.6 billion for a company that had never had a profitable month?
Youtube?
Because Murdoch and
Google see that the Internet is now connected. Just like a highway system across the roadmap of the United
States, people are traveling all over the Internet. If one gets up high enough, you can see all the traffic at
once.
To do so, requires
that you understand what new mistakes, call them assumptions, are being made about the Internet of today.
I will detail those
the first two mistakes in part 2 of this 3 part series.
There are four big
mistakes people are making regarding the Internet right now that contribute to the development of our predictive
logistic model we have built regarding the success of our proprietary DLB Internet marketing methodology called
Non Linear Internet Marketing
THE FIRST MISTAKE
BUSINESSES ARE MAKING REGARDING THE INTERNET
Most people see what’s
happened with Google and Yahoo and they assume that the strength of major Search Engines is their database of
information. Nothing could be further from the truth. Search Engines took off at the nexus of the Dot Com Bust
in the 1990s. The Dot Com Bust occurred because even the smartest of Venture Capitalists saw the potential of
the Internet and invested in the Dot Com Boom based on the Internet being virtual Real Estate: location,
location, location. It was not based on location, at least not, then.
Why? There was no way
to sustain traffic. There was no interconnectivity on the Internet. The Search Engines took off because they
gave the Internet a beginning. They gave the consumer a place to start and then get anywhere on the Internet.
The strength of Search Engines was timing. They captured the market because they gave the market connectivity.
In delivering an infrastructure for pedestrian travel on the Internet, the Search Engines gave the Internet its
most prized commodity, connecitivity.
So, the first big
mistake being made about the Internet is the over-valuation of the Search Engine world as the center of Internet
marketing success. After all, 3 out of every 4 unique visitor sessions to the Internet in the USA each day do
not include a Search Engine. People get around on the Internet without the use of a Search Engine 75 percent of
the time. This year Ford is spending 150 million on Internet marketing. Type new cars into a Google search and see where Ford is listed. They are not
listed on the front page.
Why? Because Ford is
not about to put their money on something that is totally subjective and unpredictable like search rankings.
Ford has taken a higher view of the road map and are finding the higher trafficked intersections in order to
choose the places to set up their Internet advertising.
MISTAKE NUMBER 1
SUMMARY: It is not about the Search Engines.
THE SECOND MISTAKE
BUSINESSES ARE MAKING REGARDING THE INTERNET
Media giants such as
CBS, Disney, Clear Channel Radio Stations and more believe the secret to the Internet is content. It is not.
They are so heavily invested in content with towers, equipment and talent that they automatically assume the
Internet works based on the same principles as traditional media. They have to make this assumption because
their shareholders demand that they protect their investment.
The Internet is not
about content as a primary ingredient in success. Put Seinfeld, the most popular TV show in history, on the
Internet and few watch it. Why? Because the Internet is about connectivity. The more media fractures into cell
phones and Ipods and PDAs, the more media ceases to be about content and the more it becomes about
connectivity.
Furthermore, the
number of Unique Visitor Sessions to the Internet each day in the United States is 800 million. And less than 25
percent of those go to or through a Search Engine. In other words, the size of the Internet traffic NOT going to
or through a Search Engine is 75 percent of the total Unique Visitor Sessions. Put another way: the non linear
part of the Internet is 3 times as large as the linear or Search Engine side of the Internet.
Smart Internet
marketing strategies mine and redirect traffic from throughout the Internet back to targeted sites without the
use of a Search Engine. Internet success is not based on content, it is based on connectivity. Look at Myspace.
It has zero content unless someone gets connected and creates a piece of the content themselves. At this
writing, there were more than 115 million accounts on Myspace and none of them found it on a Search Engine, nor
did Myspace ever advertise in traditional media.
MISTAKE NUMBER 2
SUMMARY: It’s not about the content.
Part 3 of 3 The Final
Two Mistakes Businesses Can No Longer Afford to Make
THE THIRD MISTAKE
BUSINESSES ARE MAKING REGARDING THE INTERNET
Traditional marketing
mavens still think they are buying demographics. This is easy to understand. When someone makes a meaningful ad
buy with a CBS or ABC affiliate or even on a national buy, they are targeting people who are most likely to buy
their product, right? That should make sense to most anyone. Take
for example a homebuilder. They are targeting a woman age 25 to 54 with their media dollars because their
research shows that females dominate the decision matrix for a home purchase.
In the non traditional
media world, the Internet world, your ad buy is based on words. All
traffic moves on the Internet based on words. The same homebuilder buys advertising based on floor plans, not on a female demographic. If someone
visits their site as a result of moving on the Internet based on the word set floor plans you have to see right away how that visit to their website is so
much more valuable than a woman 25 to 54 who just saw their TV commercial or their print ad in the daily
newspaper. In fact, look at it this way, with most companies, the goal of their advertising in traditional media
is to get people to visit their website?
Smart Internet
marketing is about knowing the words of your industry. It’s really no more difficult than that. It is about
knowing how to move traffic around the Internet based on the principles of connectivity and the principles of
word ownership.
MISTAKE NUMBER 3
SUMMARY: It’s not about the demographics.
THE FOURTH MISTAKE
BUSINESSES ARE MAKING REGARDING THE INTERNET
The fourth mistake
being made regarding the Internet is one of brand versus technology. There are only two parts to marketing:
Brand and Technology. The problem is that traditional brand people too often do not integrate technology
properly into their marketing approach; usually because they do not understand the Internet but they do
understand newspapers, television and radio. On the other hand, the new media people believe it is all about the
Internet and their technology so they forego the potential of branding because they think brandings role ends
with all traditional media. Smart Internet Marketing combines both brand and technology. Brand is nothing more
than perception and perception is measured in words; the words people use to describe your business and its
product and service offerings.
MISTAKE NUMBER 4
SUMMARY: It is not about brand or technology. It is about both! And the new video explosion on the Internet is
going to steal the remaining ad agency mystery away from the big agencies and give it back to the
people. Branding is about word of mouth and where word of mouth is
today is where sales will be tomorrow. That will never be truer
than it will be in about 3 years when the video take over of the Internet is in full bloom. Will your marketing on the Internet be lean forward or lean
backward? Will you wait to find out what that means? Will you do some research and find out why CBS and WPP, the largest ad agency
holding company in the world, have just funded a project with others to the tune of 60 million
dollars? Would it surprise you to find out that project is about
producing and place video on both tv stations and the Internet? Would it further surprise you to find out that you will very shortly be able to
produce your own TV commercial on the Internet for just 500 dollar flat fee? And then place that commercial with whatever budget on sites and TV stations
either of your choosing or through a computed program that both maximizes the dollars you spend and gives you
complete control over both the placement on the front end and the metrics on the back end? The times, they are a changing. Right Bob Zimmerman?!
CONCLUSION
So, smart Internet
marketing in 2006 and 2007 is simple to understand if you understand the four mistakes being made regarding
marketing in this fast changing world. Recognize that the Internet has a non linear side that is 3 times the
side that is owned by the Search Engines.
Moving to mine and
redirect traffic is not a technology; it is a process based on sound mathematical and branding
principles.
MATHEMATICAL
PRINCIPLE: The economies of scale for the group are always more powerful than those of the
individual.
BRAND PRINCIPLE: The
brand for your business is about owning words on the Internet and those words should form the basis of what
people say about you and your business.
|